Te Whare Puna Ora – Online, Phone & Text Support

Our online and phone support services are designed to meet people where they are — in a way that fits real life, busy schedules, and the diverse needs of our whānau.

Our online counselling is delivered by our Rangatira through one‑on‑one Zoom sessions, offering a private, culturally grounded space for healing and kōrero. These sessions can be booked at times that work around mahi, whānau commitments, and everyday pressures.

We provide a phone and text‑based service for those who may feel more comfortable reaching out through text. This gentle, low‑pressure option ensures no one is left without a pathway to support.

Our crisis intervention team is made up of qualified Kaimahi and students in placements with lived experience who understand the realities of trauma, addiction, and hardship. They are trained to respond with calm, Manaakitanga, and cultural safety.

Grounded in aroha, tikanga, and the belief that every person deserves to be uplifted on their journey.